INS-20802 Oracle Cluster Verification Utility failed

APPLIES TO

Operating System - Oracle Linux Server 7.9
Oracle Database - Version 11.2.0.4.0
Oracle Grid Infrastructure - Version 11.2.0.4.0

SYMPTOMS

runInstaller (OUI) reports INS-20802 while running Oracle Cluster Verification Utility post check:

INFO: ERROR:
INFO: PRVG-1101 : SCAN name "rac-scan" failed to resolve
INFO: ERROR:
INFO: PRVF-4657 : Name resolution setup check for "rac-scan" (IP address: 192.168.3.125) failed
INFO: ERROR:
INFO: PRVF-4664 : Found inconsistent name resolution entries for SCAN name "rac-scan"
INFO: Verification of SCAN VIP and Listener setup failed

CAUSE

SCAN name is expected to be resolved by local hosts file rather than DNS or GNS.

SOLUTION

If ping command returns correct SCAN VIP, you can ignore the error and move forward.

REFERENCE

・ PRVF-4664 PRVF-4657: Found inconsistent name resolution entries for SCAN name (Doc ID 887471.1) |