How to Replace an Exadata X7-2,X8-2 Compute Node Server Motherboard Assembly
Case
Fault information.
-> show /SP/faultmgmt
/SP/faultmgmt Targets: shell 0 (/SYS) 1 (/SYS/MB)
Properties:
Commands: cd show
-> start /SP/faultmgmt/shell Are you sure you want to start /SP/faultmgmt/shell (y/n)? y
faultmgmtsp> fa show fmadm faulty ------------------- ------------------------------------ -------------- -------- Time UUID msgid Severity ------------------- ------------------------------------ -------------- -------- 2026-07-18/14:16:46 85421798-49dc-ea36-ee37-c783c3593763 SPX86A-8005-R7 Critical
Problem Status : open Diag Engine : fdd 1.0 System Manufacturer : Oracle Corporation Name : Exadata X7-2 Part_Number : Exadata X7-2 Serial_Number : AK00422947
System Component Manufacturer : Oracle Corporation Name : ORACLE SERVER X7-2 Part_Number : 7338405 Serial_Number : 1803XC30XX Firmware_Manufacturer : Oracle Corporation Firmware_Version : (ILOM)5.1.4.25 r160118,(BIOS)41170100 Firmware_Release : (ILOM)2024.09.12,(BIOS)2024.07.18
---------------------------------------- Suspect 1 of 1 Problem class : alert.chassis.domain.boot.power-on-failed Certainty : 100% Affects : /SYS Status : faulted
FRU Status : Active Location : /SYS Manufacturer : Oracle Corporation Name : ORACLE SERVER X7-2 Part_Number : 7338405 Serial_Number : 1803XC30XX Chassis Manufacturer : Oracle Corporation Name : ORACLE SERVER X7-2 Part_Number : 7338405 Serial_Number : 1803XC30XX
Description : The Field-Programmable Gate Array (FPGA) has detected a power-on request that was denied by the service processor.
Response : This fault is cleared when a user manually initiates a new boot process. The chassis wide service-required LED is illuminated.
Impact : The system is unable to power on.
Action : Please refer to the associated reference document at http://support.oracle.com/msg/SPX86A-8005-R7 for the latest service procedures and policies regarding this diagnosis.
Problem Status : open Diag Engine : fdd 1.0 System Manufacturer : Oracle Corporation Name : Exadata X7-2 Part_Number : Exadata X7-2 Serial_Number : AK00422947
System Component Manufacturer : Oracle Corporation Name : ORACLE SERVER X7-2 Part_Number : 7338405 Serial_Number : 1803XC30XX Firmware_Manufacturer : Oracle Corporation Firmware_Version : (ILOM)5.1.4.25 r160118,(BIOS)41170100 Firmware_Release : (ILOM)2024.09.12,(BIOS)2024.07.18
---------------------------------------- Suspect 1 of 1 Problem class : fault.chassis.domain.boot.power-off-unexpected Certainty : 100% Affects : /SYS/MB Status : faulted
Description : A malfunctioning component has been detected by the Complex Programmable Logic Device (CPLD).
Response : The chassis wide service required LED is illuminated.
Impact : The system is unable to power-on.
Action : Please refer to the associated reference document at http://support.oracle.com/msg/SPX86A-8000-8G for the latest service procedures and policies regarding this diagnosis.
faultmgmtsp> exit ->
Check the fruid container values.
-> set SESSION mode=restricted
WARNING: The "Restricted Shell" account is provided solely to allow Services to perform diagnostic tasks.
Element | Primary | Backup1 | Backup2 ------------------+-------------------+-------------------+------------------- PPN 7338405 7338405 7338405 PSN 1803XC30XX 1803XC30XX 1803XC30XX Profile 0x00010000 0x00010000 0x00010000 Product Name ORACLE SERVER X7-2 ORACLE SERVER X7-2 ORACLE SERVER X7-2 RFID SN 341A583DE58000000002C914 341A583DE58000000002C914 341A583DE58000000002C914 [(restricted_shell) mycdbadm02-ilom:~]# [(restricted_shell) mycdbadm02-ilom:~]# exit ->
Using Filezilla Server to start a ftp server.
Backup the current ILOM configuration settings including fault history to a XML file on an external laptop/system.
-> cd /SP/config /SP/config
-> set include_faultdata=true Set 'include_faultdata' to 'true'
-> set passphrase=mb-replacement-20260720 Changing /SP/config ... Enter new passphrase again: *********************** New passphrase was successfully set
-> set dump_uri=ftp://admin:welcome@172.18.2.254/ilom_config_backup.xml Enter remote user password: ******* Dump successful.
-> show /SP hostname -> show /SP system_identifier -> show /SP/network -> show /SP/clock -> show /SP/clients/ntp -> show /SP/clients/dns -> show /SP/alertmgmtgmt/rules -> show /SP/users/root account password
Backup the current BIOS configuration parameters to a XML file on an external laptop/system.
-> cd /System/BIOS/Config /System/BIOS/Config
-> set dump_uri=ftp://admin:welcome@172.18.2.254/bios_config_backup.xml Dump successful.
Replace the Motherboard.
Set the ILOM to factory defaults to wipe them clean before restoring the ILOM configuration.
-> set /SP reset_to_defaults=factory Set 'reset_to_defaults' to 'factory' The configuration change will be applied the next time the SP is reset.
Restore the ILOM configuration using the backup XML file made earlier.
-> set /SP/network pendingipdiscovery=static Set 'pendingipdiscovery' to 'static'
-> set /SP/network pendingipaddress=172.18.2.129 Set 'pendingipaddress' to '172.18.2.129'
-> set /SP/network pendingipgateway=172.18.2.1 Set 'pendingipgateway' to '172.18.2.1'
-> set /SP/network pendingipnetmask=255.255.255.0 Set 'pendingipnetmask' to '255.255.255.0'
-> set /SP/network commitpending=true Set 'commitpending' to 'true'
-> show /SP/network -display properties
-> set /HOST boot_device=bios Set 'boot_device' to 'bios'
-> start /System Are you sure you want to start /System (y/n)? y Starting /System
-> set SESSION mode=restricted
WARNING: The "Restricted Shell" account is provided solely to allow Services to perform diagnostic tasks.
Element | Primary | Backup1 | Backup2 ------------------+-------------------+-------------------+------------------- PPN 7338405 7338405 7338405 PSN 1803XC30XX 1803XC30XX 1803XC30XX Profile 0x00010000 0x00010000 0x00010000 Product Name ORACLE SERVER X7-2 ORACLE SERVER X7-2 ORACLE SERVER X7-2 RFID SN 341A583DE58000000002C914 341A583DE58000000002C914 341A583DE58000000002C914 [(restricted_shell) ORACLESP-1803XC30XX:~]# exit -> -> cd /SP/config /SP/config
-> set include_faultdata=true Set 'include_faultdata' to 'true'
-> set passphrase=mb-replacement-20260720 Changing /SP/config ... Enter new passphrase again: *********************** New passphrase was successfully set
-> set load_uri=ftp://admin:welcome@172.18.2.254/ilom_config_backup.xml set: Load partially successful, please view the event log
Power off the system and restore the BIOS configuration using the backup XML file made earlier.
-> stop /System Are you sure you want to stop /System (y/n)? y Stopping /System
-> cd /System/BIOS/Config /System/BIOS/Config
-> set load_uri=ftp://admin:welcome@172.18.2.254/bios_config_backup.xml set: Partially successful. Invalid configuration and boot device entries. See the event log for details.
Reset the ILOM to apply the configuration changes:
-> reset /SP
Power up the system and connect to the console and monitor the boot:
-> set /HOST boot_device=disk -> start /System -> start /HOST/console
Verify all expected hardware is visible to the server and the fault is cleared.
~]# ipmitool sunoem cli "show faulty" Connected. Use ^D to exit. -> show faulty Target | Property | Value -------------------+-----------------------+-----------------------------------
