IBM Tape Library TS4300 Service Manual

Troubleshooting

Collecting library logs or drive logs

https://www.ibm.com/support/pages/collecting-library-logs-or-drive-logs-ibm-tape-storage-products

Stuck Tape Media

(1) 查看磁带机状态
#:/tmp # vmoprcmd
DRIVE STATUS
Drive Name Label Ready RecMID ExtMID Wr.Enbl. Type
Host DrivePath Status
=============================================================================
IBM.ULT3580-TD4.003 No No No hcart
BEIFEN /dev/rmt4.1 DOWN-TLD

databak {5,0,3,0} TLD
newabossdb1_BEIFEN /dev/nst3 ACTIVE
newabossdb2_BEIFEN /dev/nst3 SCAN-TLD

(2) 查看磁带机运行情况

#tpconfig -l

Device Robot Drive Robot Drive Device
Type Num Index Type DrNum Status Comment Name Path
robot 0 - TLD - - - - /dev/ovpass0
drive - 1 hcart 4 UP - IBM.ULT3580-TD4.002 /dev/rmt1.1
drive - 2 hcart3 3 UP - IBM.ULT3580-TD3.000 /dev/rmt2.1
drive - 3 hcart3 1 UP - IBM.ULT3580-TD3.001 /dev/rmt3.1
drive - 4 hcart 2 DOWN - IBM.ULT3580-TD4.003 /dev/rmt4.1
drive - 0 pcd - DISABL - IBM.DDSGEN5.000 /dev/rmt0.1

(3) 进入带库

#robtest
Configured robots with local control supporting test utilities:
TLD(0) robotic path = /dev/ovpass0
Robot Selection
---------------
TLD 0

none/quit
Enter choice: 1 (选择带库)
Robot selected: TLD(0) robotic path = /dev/ovpass0
Invoking robotic test utility:
/usr/openv/volmgr/bin/tldtest -rn 0 -r /dev/ovpass0
Opening /dev/ovpass0
MODE_SENSE complete
Enter tld commands (? returns help information)

s d (显示带库以下的所有磁带机信息)

drive 1 (addr 257) access = 0 Contains Cartridge = yes
Source address = 1121 (slot 97)
Barcode = Y00000L3
SCSI ID from drive 1 is 17
READ_ELEMENT_STATUS complete

s t

address 1,contains cartridge = no
sense code = 0x0,code qualifier = 0x0
READ_ELEMENT_STATUS complete

q (退出带库)

The drive is not ready or inoperable

https://www.veritas.com/support/en_US/article.100016223

Reference

ts4300-tape-library-documentation.pdf |
TS4300_user_guide_SC27-4629-08_0.pdf |